Shop Help
Visit our shop
help section for help links.
How do I set up a user
profile?
and fill out the “New
Registration Form”
What are the payment options for the
online store?
VISA, MasterCard, American
Express, and Discover
Members can also use coupons to redeem documents
from the store (see the FAQ below).
Can I order with a purchase order
through the online store?
No, purchased orders must be faxed to +610.688.0700.
How do I
redeem my coupons?
Instructions can be found here online.
Can I redeem my coupons for any CLSI
item?
No, coupons cannot be used for:
Can I return products to CLSI?
Yes, if products are in saleable condition, the
customer
may return the items for credit or exchange (within six
months of the transaction) and include a copy of the
packing slip to:
CLSI, Attn: Returns
940 W. Valley Road, Suite 1400
Wayne, PA 19087 USA
Who do I direct technical
questions about the
content of standards and guidelines to?
Please email standard@clsi.org
How can I become a member?
An individual cannot be a member of
CLSI. Membership
is for organizations, including professional and clinical
societies, regulatory and scientific government agencies,
manufacturers and suppliers of products for medical testing,
hospitals and other healthcare providers, clinical laboratories,
and educational institutions. To become a member, please
call CLSI at 610.688.0100 or obtain membership information
online.
What are the system requirements for
the Infobase?
- Microsoft Windows 98/NT/2000/XP
- Adobe Acrobat Reader 5.0.5 or
higher
- 64 MB(RAM) 129 MB recommended
- CD-ROM drive
- Hard disk drive with 250 MB
available
- VGA Video
- Mouse
- Internet (to use the search
capability)
What software is required to view
the PDF documents I purchase?
You will need Adobe Acrobat Reader to
view electronic PDF
documents purchased from the CLSI store. You can download
a free copy of Adobe Acrobat Reader here.
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